Shipping Policy
Last Updated: September 2026
At Vikas Traders, we aim to provide fast, reliable and convenient delivery of batteries, inverters and other power-backup products to our customers.
This Shipping Policy explains how orders placed through vikastrader.com are processed and delivered.
1. Delivery Locations
Vikas Traders primarily provides delivery services in:
Noida
Greater Noida
Selected areas of Delhi NCR and nearby locations
Delivery availability may vary depending on the product, customer location, stock availability and delivery requirements.
Before placing an order, customers may contact our team to confirm whether delivery is available at their location.
2. Shipping Charges
We offer free shipping on eligible orders and serviceable locations.
However, additional delivery, transportation or handling charges may apply in certain circumstances, including:
Locations outside our regular delivery area
Special or urgent delivery requests
Difficult-to-access locations
Large or heavy products
Delivery requiring additional transportation arrangements
Any applicable charges will be communicated to the customer before order confirmation.
3. Order Processing
Orders are generally processed after successful order confirmation and payment verification, where applicable.
Processing time may depend on:
Product availability
Order verification
Customer location
Payment confirmation
Installation requirements
Delivery scheduling
Customers may be contacted by phone, WhatsApp or email to confirm order and delivery details.
4. Delivery Time
Vikas Traders provides fast doorstep delivery services in its primary service areas.
Where available, the website or our team may communicate an estimated delivery time, including expedited delivery options.
Delivery timelines are estimates and may vary depending on:
Customer location
Traffic and road conditions
Weather conditions
Product availability
Order volume
Installation requirements
Public holidays
Unforeseen operational or logistical circumstances
A specific delivery time is not guaranteed unless expressly confirmed by Vikas Traders in writing.
5. Same-Day / Express Delivery
Same-day or express delivery may be available for selected products and locations.
Eligibility depends on:
Product availability
Order confirmation time
Customer location
Delivery staff availability
Current operating conditions
Customers should contact Vikas Traders before placing an order if they require urgent delivery.
6. Delivery Confirmation
Customers may receive delivery-related communication through:
Phone call
SMS
WhatsApp
Email
Customers are responsible for providing an accurate and reachable phone number and complete delivery address.
7. Customer Availability
The customer or an authorized person should be available at the delivery address to receive the order.
If delivery cannot be completed because:
No one is available to receive the order;
The address is incorrect or incomplete;
The customer cannot be contacted;
Access to the delivery location is unavailable; or
The customer refuses to accept the product,
Vikas Traders may reschedule the delivery or cancel the delivery attempt.
Additional delivery charges may apply for repeated delivery attempts where applicable.
8. Product Inspection at Delivery
Customers are advised to inspect the product at the time of delivery.
Please check:
Product/model
Quantity
Visible physical condition
Packaging
Accessories, where applicable
If the product appears damaged, incorrect or incomplete, customers should immediately inform the delivery personnel and contact Vikas Traders.
Photographs or videos may be requested for verification.
9. Battery Delivery and Installation
For battery orders where installation service is included or separately requested, installation may be scheduled at the time of delivery.
Installation availability depends on the customer’s location, product type and technician availability.
The delivery timeline may therefore differ from standard product-only delivery.
Customers should not attempt to install batteries or electrical equipment without appropriate knowledge or professional assistance.
10. Old Battery Exchange
Where an old-battery exchange facility is offered, the old battery may be collected at the time of delivery or installation, subject to applicable exchange terms.
The exchange value may depend on:
Battery type
Battery capacity
Brand
Condition
Applicable manufacturer/dealer scheme
Current exchange rates or offers
Exchange benefits are subject to verification and may not be available for every product or location.
11. Delivery Delays
Although we make reasonable efforts to deliver orders within the communicated timeframe, delays may occur due to circumstances beyond our reasonable control.
These may include:
Severe weather
Traffic restrictions
Road closures
Natural disasters
Government restrictions
Strikes
Vehicle or transportation problems
Supply-chain disruptions
Product shortages
Technical issues
Other unforeseen circumstances
Vikas Traders will make reasonable efforts to communicate significant delivery delays to affected customers.
12. Incorrect Delivery Information
Customers are responsible for providing accurate delivery information.
Vikas Traders shall not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If a delivery needs to be rescheduled because of incorrect information, additional charges may apply where applicable.
13. Undelivered or Refused Orders
If an order is repeatedly undeliverable or refused by the customer, Vikas Traders may cancel the order.
Where a refund is applicable, the refund amount may be processed after deducting any applicable delivery, transportation, installation or other charges permitted under the applicable policies.
14. Damaged Products
If a product is received in visibly damaged condition, customers should notify Vikas Traders as soon as possible.
Customers may be required to provide:
Order number
Invoice
Photographs/videos of the product
Photographs/videos of packaging
Delivery details
The issue will be reviewed and resolved according to the applicable Return & Refund Policy and manufacturer terms.
15. Delivery of Large or Heavy Products
Certain products, including large inverter systems, heavy batteries or other power-backup equipment, may require additional handling or transportation arrangements.
Delivery and installation timelines for such products may differ from standard orders.
Any additional charges will be communicated to the customer where applicable.
16. Third-Party Delivery Partners
Where Vikas Traders uses third-party logistics or delivery partners, delivery may be subject to the operational limitations of the relevant service provider.
Vikas Traders will make reasonable efforts to coordinate with the delivery partner and assist customers with delivery-related issues.
17. Delivery Area Restrictions
Some locations may not be serviceable due to distance, road accessibility, local restrictions, product requirements or other operational limitations.
Vikas Traders reserves the right to decline delivery to locations that cannot reasonably be serviced.
18. Contact for Shipping Queries
For delivery status, serviceability, urgent delivery requests or other shipping-related queries, please contact us:
Vikas Traders
Shop 48, Block-4, Ganga Shopping Complex,
Sector 29, Noida, Uttar Pradesh – 201301, India
Phone: 9310002008
Email: info@vikastrader.com
Website: vikastrader.com
19. Policy Updates
Vikas Traders reserves the right to update or modify this Shipping Policy at any time.
Any changes will be published on this page and will become effective from the date of publication.
By placing an order through our website, you acknowledge and agree to this Shipping Policy.
